Shipping policy
At Brivys, we strive to process and deliver your orders as quickly as possible. Please review the information below regarding order processing and delivery times.
Order Processing
All orders require approximately 1–3 business days for processing before shipment or service delivery, which includes confirming time & processing time.
Confirming Time
After placing an order, you will receive an order confirmation email containing your purchase details.
We encourage customers to review their order information carefully, including product selection, shipping address, and contact details.
If any changes are required, please contact our Customer Support Team within 24 hours (business day) of placing the order.
If we do not receive any modification requests within 24 hours (business day), your order will be automatically processed and prepared for shipment.
Processing Time
Once your order is confirmed, we will begin processing it as quickly as possible. Most standard products are processed within 1 business day before fulfillment. Customized products require 1-2 days to produce due to the need for design and handcrafting.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Personalized Destiny Reading Service
Processing Time
- Order Confirmation: 1 Business Day
- Reading Preparation: 0–1 Business Days
Delivery Method
This is a digital service and does not require physical shipping.
Once the analysis has been completed, your personalized reading report will be delivered directly to the email address provided during checkout.
Please ensure your email address is accurate and check your spam or junk folder if you do not receive the report.
Payment for all customers who choose this service will be due after receiving the analysis results. If the results are inaccurate, customers may choose not to pay.
Fortune Stick Service
Processing Time
- Order Confirmation: 1 Business Day
- Interpretation Time: 0–1 Business Days
Delivery Method
This is a digital service and does not require physical shipping.
Your personalized oracle interpretation and guidance will be delivered directly to your email after the consultant completes the review.
Please ensure your email address is accurate and check your spam or junk folder if you do not receive the report.
Standard Products
Standard Shipping
- Processing Time: 1–2 Business Days
- Estimated Delivery Time: 7–12 Business Days
- Shipping Fee: $8
- Free Standard Shipping on Orders Over $300
Express Shipping
- Processing Time: 1–2 Business Days
- Estimated Delivery Time: 1–2 Business Days
- Shipping Fee: $25
- Free Express Shipping on Orders Over $500
Custom-Made Products
Standard Shipping
- Processing Time: 2–3 Business Days
- Estimated Delivery Time: 7–12 Business Days
- Shipping Fee: $8
- Free Standard Shipping on Orders Over $300
Express Shipping
- Processing Time: 2–3 Business Days
- Estimated Delivery Time: 1–2 Business Days
- Shipping Fee: $25
- Free Express Shipping on Orders Over $500
Delivery Delays
Estimated delivery times are provided as guidelines and may vary due to customs clearance, weather conditions, carrier delays, holidays, or other circumstances beyond our control.
If you experience any issues with your order, please contact our support team, and we will be happy to assist you.
Contact Us
Email: support@brivys.com
We appreciate your patience and thank you for choosing Brivys.